Our Click & Collect service allows our customers to buy online and pick up your order from our local store (subject to stock availability). Whilst we will always endeavour to have your click and collect order ready within 30 minutes, with larger orders we may not always be able to fulfil within this time-frame.

Within 30 minutes of placing your order, you will receive a confirmation message via email or Phone. Our team will confirm that your order has been processed and is ready for collection. Once you have received an order confirmation, make your way with your photo ID and your order confirmation in hand. Please note that the store will hold your order for a period of 3 days.

If there are any issues throughout the process, our team will be in contact to discuss your order, alternatively you can contact our Customer Service Center on 1300 996 996.

*Orders placed during promotional periods may encounter a short delay in being collected, due to the high number of orders. 30 minutes click & collect on the weekends is subject to Midea appliances only. Other products are eligible for 30 minutes click & collect on business days.

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