Shipping and Handling

Delivery Charges

  • A flat rate of $10.95, which applies to either one or multiple items not exceeding 22kg to metro areas (Discounted product and Midea Appliances are excluded).
  • A flat rate of $15 postage fee applies to each Midea Small Appliances shipping to metro areas.
  • A flat rate of $30 postage fee applies to each Midea Kitchen Appliances  (eg. Oven, Rangehood, Dishwashers, Cooktops, etc) not exceeding 22kg to metro areas.
  • A flat rate of $60 postage fee applies to Midea Split Air conditioning as it comes with air conditioner external unit and internal unit.
  • Courier deliveries are made during business hours, Monday to Friday only. Delivery time frames and cost of delivery vary by postcode.

All orders placed before 11 am AEST on a business day guarantee same day shipping! Alternatively, we will dispatch within 24 hours after payment.

Please contact Customer Services Team or Call 1300 420 886 to get an exact quotation of oversized products. Our friendly customer service will support you.

As above, all of the flat rates includes the following postcodes only, please check below:

New South Wales  2000-2234
Australia Capital Territory 2600-2609
Victoria 3000-3207
Queensland

4000-4207, 4208-4230, 4300-4305, 4350-4364,

4500-4510, 4550-4568, 4570, 4572-4573, 4575

 *If you are not in the eligible areas, the cost of delivery will be varied. The metro areas in South Australia and West Australia are not eligible for the flat rates.

***The Important Note For Regional Customers

For Midea home appliances product, we set a fixed price based on the average courier fee and different product categories. The final price may be varied due to different regions. For customers in remote areas, our freight will be settled with more refunds and less compensation. We apologise for the inconvenience.

Transit Time Australia Wide

Adelaide 3-4 Days  
Albury 2-3 Days  
Bendigo 3-4 Days  
Brisbane ½-1 Days  
Bundaberg 1-2 Days  
Cairns 2-3 Days  
Canberra 2-3 Days  
Central Coast 1–2 Days  
Coffs Harbour 1-2 Days  
Devonport 4–5 Days  
Geelong 3-4 Days  
Gold Coast ½-1 Day  
Hobart 4-5 Days  
Launceston 4–5 Days  

Mackay 1-2 Days
Maryborough 1-2 Days
Melbourne 2-3 Days
Newcastle 1-2 Days
Northern Rivers 1-2 Days
Orange 2-3 Days
Perth 8-10 Days
Port Macquarie 1-2 Days
Rockhampton 1-2 Days
Sunshine Coast ½-1 Days
Sydney 1-2 Days
Tamworth 1-2 Days
Wide Bay 1-2 Days
Wollongong 2-3 Days

Same Day Dispatched

ALL orders placed before 11 am AEST on a business day guarantee same day shipping!*

*Important things to Note –

  • Please be careful that QLD public holidays may affect delivery periods. If your order is very urgent please contact us to check if this will be a factor. Orders placed on a weekend or public holiday will be sent on the next business day.
  • Same day dispatch does not mean same-day delivery, delivery times change depending on your postcode. See below for estimated delivery periods.
  • We ship from our Queensland Warehouse to you as soon as possible. Some Midea Appliances might ship from NSW and VIC Warehouse when it outs of stock in QLD. 
  • During sale periods the 11 am guarantee dispatch may be effected. We will keep you informed of any delays.
  • If upon delivery of your order there is any damage or discrepancy of goods supplied this must be reported to Customer Services within 7 business days of receipt of goods in order to be rectified. In this unlikely event, please send information along with photos to direct@starsparky.com.au